The reinstatement partner that makes your claim easier, not heavier.
Claims-approved for 30 years, with the capacity to cover Scotland and the evidence discipline to close files without the back-and-forth.
Talk to us about →Five reasons a claim is easier once it's ours.
Claims-approved for 30 years
Approved by most major UK insurers for insurance repair and claims work, with the track record to prove it.
Capacity across Scotland
Directly employed teams and a 24/7 emergency division, ready to respond wherever the loss is.
Evidenced scoping
CV and LiDAR capture via Fixzy means measured, photographed scopes to an auditable standard.
Clean documentation
Consistent reporting means fewer queries, fewer revisits and faster settlement.
One accountable contractor
From make-safe to completion, a single point of accountability: no handovers, no gaps.
Every trade needed to put a claim right, in one team.
From a single leak to widespread structural damage, our directly employed trades carry out the full repair: joinery, plastering, plumbing, electrical and decorating, so adjusters deal with one contractor from first notification to completion.
Drying and stabilising the property before we rebuild anything.
Dehumidifiers, air movers and moisture monitoring brought in fast after water damage or flood, so the property is properly dried and stabilised before reinstatement starts, reducing the risk of secondary damage and repeat claims.
AI insurance reports & scopes, trained on millions of data sets.
Every Firstcall survey is completed and reported through Fixzy, the AI-powered property technology platform developed in-house by our team. Every survey is captured with computer vision and LiDAR, so damage is identified, measured and reported to a consistent, auditable standard. Adjusters get a scope they can check line by line, not a PDF they have to take on trust.
- Automatic damage detection: cracked plaster, water staining and more
- Measured, dimensioned scopes from LiDAR capture
- Consistent, insurer-ready reporting your team can audit
Live Fixzy scope: automatic detection of cracked plaster, broken plaster and water staining.
Let's see if we're a fit for your Scotland volumes.
Tell us a little about your requirements and we'll come back to you. Prefer to talk now?
0131 285 7150