Responsive repairs your tenants and your regulator can rely on.
Directly employed, vetted trades in tenants' homes, evidenced surveys for damp and mould, and reporting built to support your compliance obligations.
Discuss a repairs partnership →Six services, one repairs partner.
Responsive & Planned Works
Day-to-day repairs and cyclical programmes across your stock, delivered by one accountable team.
Damp, Mould & Preservation
Specialist survey and diagnosis through to certified treatment, with evidence you can keep on file.
Void Refurbishments
Fast void turnarounds that get empty homes back to a lettable standard and back in use.
Adaptations
Accessibility adaptations carried out sensitively, fitting homes to the people living in them.
Kitchen & Bathroom
Full kitchen and bathroom renewals delivered to a consistent spec across your stock.
Gas & Electrical Compliance
Gas safety certification, electrical periodic inspections and PAT testing, kept current and evidenced, carried out by the same vetted trades your tenants already know.
Six services, seen on site.
Responsive & Planned Works
Damp, Mould & Preservation
Void Refurbishments
Adaptations
Kitchen & Bathroom
Gas & Electrical Compliance
Framework partner today. Still the partner in year three.
Term contracts are won on price and lost on delivery. We've built Firstcall to hold up over the life of a framework: directly employed trades so capacity doesn't depend on subcontractors, and reporting discipline that survives contract monitoring, audits and changes of officer.
Local Councils
Statutory timescales, multi-site void programmes and audit-ready records, delivered at the volume and pace a council contract demands.
Housing Associations
Responsive and planned works under a single contract, with tenant-facing standards and reporting your board and regulator can rely on.
Universities
Estates-wide maintenance scheduled around term dates and occupancy, with out-of-hours capacity so works don't collide with student life.
Let's talk about your properties, your priorities and your standards.
From void works and adaptations to responsive repairs and planned maintenance, Firstcall delivers dependable property services across Scotland, with directly employed trades and a standard you can rely on.
Tell us what you need covered, or speak to our team directly.
0131 285 7150