About Firstcall

Scotland's trusted property repair and reinstatement partner for over 30 years.

Firstcall Trade Services is one of Scotland's trusted property repair, reinstatement and multi-trade specialists.

Accredited & Approved

Independently certified across gas, electrical, property care and site safety.

Gas Safe Register
NICEIC Approved Contractor
Property Care Association member
SMAS Worksafe accredited

With over 30 years' experience, we support insurers, housing providers, commercial clients and homeowners with fast, professional repair services across Scotland.

We handle emergency make-safe, insurance reinstatement, refurbishment, maintenance and specialist preservation. Whatever the job, the point is the same: the property gets repaired properly, by people who answer for the work.

Our directly employed, vetted tradespeople cover all key trades, including joinery, building, plumbing and heating, electrical, roofing, painting and decorating, preservation and refurbishment.

We are approved by most major UK insurance companies and have built long-standing relationships with housing associations, local authorities and property clients who rely on us to deliver safely, efficiently and to a high standard.

As part of the award-winning Firstcall Group, we combine traditional trade expertise with modern systems and technology, including the operational experience behind Fixzy.ai.

The Firstcall Trade Services team at the Edinburgh office

Firstcall is built on one simple promise: when property damage happens, we respond quickly, manage the repair properly and deliver work our clients can trust.

Built on trust. Proven through experience.

Foundation

30+ years of property expertise

Founded in Edinburgh, Firstcall has built its reputation on quality workmanship, dependable service and directly employed trades.

People

A team across every core trade

Joinery, building, plumbing, heating, electrical, decorating and preservation, all delivered to one consistent standard.

Reputation

Trusted across Scotland

We support homeowners, housing providers and commercial clients with reinstatement, repair and refurbishment delivered properly.

Today

Built for modern property services

Traditional trade skills, run with modern systems and discipline. That is the Firstcall standard.

Three decades, one standard.

30+

years of trusted property expertise

Serving Scotland with our own employed tradespeople and workmanship we put our name to.

Scotland-wide

property reinstatement, repair and refurbishment

Supporting homeowners, housing providers and commercial clients across the country.

Every core trade

under one roof

Joinery, building, plumbing & heating, electrical, decorating, roofing and preservation.

One standard

done properly

A reputation built on doing the job right, communicating clearly and delivering consistently.

Clients

  • The City of Edinburgh Council
  • Falkirk Council
  • West Lothian Council
  • The University of Edinburgh
  • Ark People Housing Care
  • Manor Estates Housing Association

Thirty years in, we still answer the phone.

Contact us