Trusted, Professional All Trade Property Solutions
Independently certified across gas, electrical, property care and site safety.
Whoever's calling, you reach one accountable team.
For Insurers & Loss Adjusters
A claims-approved contractor with capacity across Scotland and insurer-ready evidence that closes files faster.
Read more →For Housing Providers
Responsive repairs, damp & mould expertise and evidenced reporting your tenants and your regulator can rely on.
Read more →For Homeowners & Landlords
An emergency fixed now, or a refurbishment done properly, using directly employed, vetted trades.
Get in touch →From the first call to the final sign-off, one team owns it.
You call, we respond
Emergency make-safe within 60 minutes, day or night.
We survey and scope
Accurate, evidenced and insurer-ready, not scribbled on a clipboard.
We reinstate
Our own vetted trades, one accountable team from start to finish.
We stand behind it
Our guarantee is our name - your Firstcall
Intelligent property scoping, built for greater accuracy and control.
Firstcall carries out and reports every survey using Fixzy, our proprietary AI-powered property technology platform
Fixzy is trained on millions of property images, so it can spot defects and record damage in a structured way. Using LiDAR on an iPhone Pro, our surveyors scan a room and come away with a 3D model, a 2D floor plan and accurate measurements of every wall, floor, ceiling, window and door.
Photos, measurements and notes go into one workflow. The scope comes out clearer, and the audit trail starts at the first inspection rather than being assembled afterwards.
In practice, that means the repair starts sooner, because nobody is re-measuring rooms or chasing a missing photo.
Learn about our technology →